FAQs

How can I contact BellaVitae?

Please use our contact form. For an order enquiry, include your order number so our team can find the relevant details.

Where can I find ingredients and usage information?

Check the individual product page and the product packaging. Always follow the instructions supplied with your product. If you need more information before ordering, contact our team.

Where can I find delivery information?

Available delivery options and charges are shown during checkout. For questions about a destination or an existing order, contact our team.

How do I track an order?

If tracking is available for your shipment, use the link provided in your shipping confirmation. Please contact us if you need help locating it.

How can I ask about a return?

Visit Shipping & returns or contact our team with your order number. The store's published refund policy sets out applicable conditions.

How do favorites work?

Use the heart icon on a product to save it to your favorites. Saved products are stored in the browser you are using.